bd jekpot Privacy Policy

This Privacy Policy sets out how bd jekpot collects, stores, processes, and protects the personal information of users of its website and application. By registering on this platform, logging in, or using any of its services, you are considered to have agreed to the terms of this policy.

bd jekpot believes that user privacy is a fundamental right. We therefore commit to protecting every layer of your information with the highest level of security. This policy is connected to our Terms and Conditions and both should be read together. Our services are for persons aged 21 and above only.

This policy applies to bd jekpot's website, mobile application, live chat, email communications, and all other digital channels of the platform. If you visit any external third-party website, that site's own privacy policy will apply — bd jekpot is not responsible for those.

bd jekpot may collect the following information from you. This collection happens in two ways — information you provide directly, and information collected automatically from your usage behaviour.

2.1 Information Provided Directly

• Full name, date of birth, and national identity card details (for account verification)
• Mobile number and email address
• Username and password chosen by the user (passwords are always stored in encrypted form)
• Financial transaction details, such as deposit and withdrawal information via bKash, Nagad, or Rocket
• Messages or information you provide when contacting customer support

2.2 Automatically Collected Information

• IP address, device type, operating system, and browser information
• Your navigation on the platform — which pages you visited and how much time you spent
• Gaming activity, bet history, and win/loss records
• Information collected through cookies and similar tracking technologies
• Log files and access timestamps

bd jekpot uses your information only for specific, lawful, and transparent purposes. We do not use your personal information for any unnecessary or unauthorised purpose.

• Account registration, verification (KYC), and identity confirmation
• Processing deposits, withdrawals, and bonuses
• Prevention of fraud, money laundering, and unauthorised access
• Providing customer support — assistance via live chat or email
• Maintaining and improving the technical performance of the platform
• Applying applicable bonuses and promotions to your account
• Monitoring your gaming behaviour to ensure responsible gaming
• Analysing site security and user experience

bd jekpot never sells your personal information. However, in certain specific situations, information may be shared with third parties on a limited basis:

4.1 Payment Processors

To complete transactions through bKash, Nagad, and Rocket, the necessary information is shared with the relevant mobile banking service provider. This information is limited strictly to transaction verification.

4.2 Technology and Service Partners

Minimum necessary information may be shared with technology partners such as game software studios, identity verification services, and cybersecurity providers, solely for operating their services. All such parties are bound by confidentiality agreements.

4.3 Legal Obligations

Information may be provided to the relevant authorities when required by a legal order, judicial directive, or government investigation. This is considered a legal obligation of bd jekpot.

Cookies are used on the bd jekpot website. Cookies are small text files stored in your browser that make your next visit easier and more effective.

• Essential cookies: Used to maintain login sessions, perform security checks, and save form data — these cannot be disabled because the site cannot function properly without them.
• Functionality cookies: Remember your preferred language, display settings, and other personalised preferences.
• Analytics cookies: Collect information to understand how the site is used, which helps improve the service. These cookies do not directly identify you.

You can control or decline cookies from your browser settings, but disabling certain cookies may limit some functionality of the site.

bd jekpot applies industry-standard technical and organisational measures to protect your information. All data transmitted between your browser and our servers is secured using SSL encryption technology.

• Passwords are stored in encrypted hash form — no staff member or administrator can view your password.
• Financial information is processed under PCI-DSS level security.
• Server access is strictly controlled — only authorised staff can access specific data.
• Regular security audits and technology updates are carried out.
• Automatic alerts are active for suspicious logins or unusual activity.

Data is retained for active accounts throughout the period of service. After account closure, certain data may be kept for a defined period in accordance with legal and financial record-keeping requirements, after which it is securely deleted.

As a bd jekpot user, you have the following rights over your own information:

• Right to access: You have the right to know what information we hold about you.
• Right to rectification: Incorrect or incomplete information will be corrected upon your request.
• Right to erasure: If there is no longer a valid reason, your information will be deleted upon request. However, some data may need to be retained for a specified period due to legal obligations.
• Right to object to processing: You have the right to object to the processing of your information in certain circumstances.
• Right to data portability: The right to receive specific data in a structured format.

To exercise these rights, please contact our customer support team. We generally respond within a reasonable time after receiving a request. Our platform has dedicated tools for managing your rights and preferences related to responsible gaming.

bd jekpot strictly follows a 21+ age policy. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration, and identity documents may be requested if there is any doubt.

If we become aware that we have inadvertently collected information from a minor, that account is immediately closed and the related information is deleted.

bd jekpot may update this Privacy Policy from time to time. For any significant changes, registered users will be notified by email or platform notification. The "Last updated" date at the top of the policy is always displayed.

Continued use of the platform after changes will be taken as acceptance of the updated policy. It is therefore advisable to visit this page regularly. To learn more about our overall terms of service and your responsibilities, see our About Us page.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our customer support team. Our support team is available in Bengali and English, seven days a week, twenty-four hours a day.

You can get immediate help via live chat, or send a detailed message by email:

[email protected]

We aim to respond as quickly as possible. Your complaint is reviewed seriously, and it is our policy to provide a transparent response on every matter.